Delivery and Returns

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Delivery and Returns

Delivery:

Postage costs are listed next to each item, if you order more than one item, the postage costs will be added up for you in the basket.

Orders are dispatched via Royal Mail or courier depending on the size and weight.

Any order over £40.00 will be sent by recorded delivery and will, therefore, require the recipient's signature. 

Goods will only be delivered to the address given at the time the order was placed. 

We aim to dispatch orders within 48 hours (excluding weekends and bank holidays).

Should there be any problem with your order we will contact you.

All items returned to us as undelivered will be subject to a re-delivery charge.

At the moment we do not offer national delivery on furniture via the website. If you require a quote for local delivery, please pop into the shop or email us with the details via the contact page.


Returns Policy:

If for any reason you are unhappy with your purchase, we would like to hear from you.

Please call us on 01283 585125 or email us via the contact page.

If you need to return any goods, please make sure they are packaged securely and we strongly advise that you use recorded delivery as we cannot accept  liability for any lost or damaged items that may occur in transit.

Please keep your post office receipt as proof of postage.

Items must be returned within 7 days of delivery, at the customer's expense, in the original packaging and in a saleable condition.

Tweak 

7 Sudbury Courtyard

Sudbury

Ashbourne

Derbyshire

DE6 5EB.

Please note:

Custom-made orders can NOT be returned. 

Any of our paint products can NOT be returned if they have been opened.